I received an email today informing me that there was a new version of the Steve Jobs autobiography available to download.
No big deal, I shall open up iBooks and no doubt the new version will make itself known and automagically download itself and leave me with the new version. It didn’t work like that.
Alas, in a very un-Apple way, I was given this list of instructions (see extract from the email below) to follow to “manually” download it. Not only that but it involved having to sign out and back in to my account. This is all very un-Apple like in my opinion.
Dear iTunes Customer,
Thank you for purchasing Steve Jobs by Walter Isaacson. A new version of the book is available to you at no charge.
To download the new version:
1) First, make sure you’re using the latest version of the iBooks App. It’s available free of charge here:
2) Next, tap the iBooks app on your iPad, iPhone or iPod touch. If you are already in the iBookstore, tap the Library button.
3) Tap the Edit button.
4) Locate Steve Jobs and tap the book to mark it for deletion.
5) Tap Delete to remove the book from your library.
6) Tap the Store button, scroll down to the bottom of the page and sign out of your account.
7) The page will refresh; scroll down to the bottom of the page and sign back in to your account.
8) If you are not already on the Purchased page, tap the Purchased icon in the bottom-right corner of your screen.
9) Locate Steve Jobs in your purchases and tap the iCloud button to download.
You will now have the updated version of the book in your library.
iTunes Customer Experience
Similarly disappointing was that I had bookmarked the page I had reached yesterday. Upon dirtying my hands with the above process and opening the updated version of the book, the bookmark had moved to the next chapter!
Bitter taste…. quickly washed away with fresh coffee. I still love you Apple.